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	<title>jandawson.net &#187; virtual reference</title>
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		<title>jandawson.net &#187; virtual reference</title>
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		<title>Knowledge Ontario releases the eResources Portal</title>
		<link>http://jandawson.net/2010/09/08/knowledge-ontario-releases-the-eresources-portal/</link>
		<comments>http://jandawson.net/2010/09/08/knowledge-ontario-releases-the-eresources-portal/#comments</comments>
		<pubDate>Wed, 08 Sep 2010 15:05:09 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[ask ontario]]></category>
		<category><![CDATA[connect ontario]]></category>
		<category><![CDATA[emerging technology]]></category>
		<category><![CDATA[equal access]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[knowledge ontario]]></category>
		<category><![CDATA[learn ontario]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[ontario]]></category>
		<category><![CDATA[our ontario]]></category>
		<category><![CDATA[portal]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[resource ontario]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[web 3.0]]></category>
		<category><![CDATA[web2.you]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=701</guid>
		<description><![CDATA[Knowledge Ontario is thrilled to introduce the eResources Portal! The eResource Portal takes advantage of new technology to provide direct access to the suite of digital services provided by Knowledge Ontario. The portal complements the access to these eResources already available through Ontario&#8217;s 6500 publicly funded libraries &#8212; public, school, college, university and government &#8212; [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=701&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<item>
		<title>askON CALL CiL presentation</title>
		<link>http://jandawson.net/2010/04/18/askon-call-cil-presentation/</link>
		<comments>http://jandawson.net/2010/04/18/askon-call-cil-presentation/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 16:26:21 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[cil2010]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voice]]></category>
		<category><![CDATA[voip]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=664</guid>
		<description><![CDATA[askON CALL CiL prez Filed under: librarianing Tagged: chat, cil2010, information professionals, internet, librarians, libraries, Library and information studies, reference, technology, virtual reference, voice, voip<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=664&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">askON CALL prez</media:title>
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		<title>CiL Session Summary &#8212; Trends in Search and Search Engines</title>
		<link>http://jandawson.net/2010/04/14/cil-session-summary-trends-in-search-and-search-engines/</link>
		<comments>http://jandawson.net/2010/04/14/cil-session-summary-trends-in-search-and-search-engines/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 17:49:06 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[cil2010]]></category>
		<category><![CDATA[computers in libraries conference]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[reference resources]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[searching]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=637</guid>
		<description><![CDATA[Presented By Joan Goodbody and Laura Hjerpe 1. Human Powered Search Using human intervention. OAIster citeulike Onlinebooks LibraryThing Human Powered + Social Web = Real Time Search yauba 2. Semantic Search works best with deep web to get best results. sensebot wolfram&#124;alpha bing cognition 3. Federated Search Scirus DeepWeb Science Research.com Mednar Biznar WorldWideScience Science [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=637&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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		<title>CiL session summary &#8212; Super Searcher Shares: Search Tips Spectacular</title>
		<link>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/</link>
		<comments>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 15:50:27 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[cil2010]]></category>
		<category><![CDATA[computers in libraries]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarian]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[library conference]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>
		<category><![CDATA[web 3.0]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=630</guid>
		<description><![CDATA[Presented by Mary Ellen Bates of Bates Information Services at BatesInfo.com 1. Newsy.com: The Week meets YouTube. Human editors summarize the news. One-sentence summary. 2. Google Buzz: Access via Gmail. Has Google stars. Rudimentary search. No date sort of results. Includes other social media sources. 3. Buzzzy.com: Searches Google Buss plus other social media. Results [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=630&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">from http://batesinfo.com/extras/</media:title>
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			<media:title type="html">from http://batesinfo.com/extras/</media:title>
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		<item>
		<title>inappropriate behaviour in virtual reference</title>
		<link>http://jandawson.net/2010/03/17/inappropriate-behaviour-in-virtual-reference/</link>
		<comments>http://jandawson.net/2010/03/17/inappropriate-behaviour-in-virtual-reference/#comments</comments>
		<pubDate>Wed, 17 Mar 2010 15:56:14 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[inappropriate behaviour]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[virtual reference]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=572</guid>
		<description><![CDATA[﻿Not a lot has been written about inappropriate behaviour in virtual reference. The askON service only receives about 6% inappropriate behaviour in the public sector. There is only 1% in the academic sector. askON has visitor and staff policies and protocol for inappropriate behaviour, but we are interested in developing further training for best practices [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=572&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/03/17/inappropriate-behaviour-in-virtual-reference/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">when the tires kick back</media:title>
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	</item>
		<item>
		<title>Presenting at OLA’s Super Conference 2010 was a blast!</title>
		<link>http://jandawson.net/2010/03/11/presenting-at-olas-super-conference-2010-was-a-blast/</link>
		<comments>http://jandawson.net/2010/03/11/presenting-at-olas-super-conference-2010-was-a-blast/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 15:57:59 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[information studies]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[OLA]]></category>
		<category><![CDATA[pilot project]]></category>
		<category><![CDATA[Super Conference]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voip]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=565</guid>
		<description><![CDATA[﻿It was also my first official time presenting at a major conference, which was very exciting! On Wednesday, Kathryn Klages, Klara Maidenberg, and I presented a half-day preconference on “The 23 Skills and Habits of Great Virtual Reference Staff”. Sections consisted of: VR History Overview; askON Operations Overview; askON CALL Pilot Project Overview; RUSA; Inappropriate [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=565&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/03/11/presenting-at-olas-super-conference-2010-was-a-blast/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">jandawson</media:title>
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			<media:title type="html">kick</media:title>
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	</item>
		<item>
		<title>askON CALL: adding voice to chat, a pilot project</title>
		<link>http://jandawson.net/2009/11/29/adding-voice-to-chat-a-pilot-project/</link>
		<comments>http://jandawson.net/2009/11/29/adding-voice-to-chat-a-pilot-project/#comments</comments>
		<pubDate>Sun, 29 Nov 2009 16:02:05 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[chat reference]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[skype]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voice]]></category>
		<category><![CDATA[voip]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=534</guid>
		<description><![CDATA[Been busy at MPOW preparing to add voice to our chat reference service as a pilot. We want to see if this will enhance the reference experience within the chat interaction. It’s also another method of access for those with limited typing ability or text-based learning challenges such as dyslexia or illiteracy. The chat client [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=534&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2009/11/29/adding-voice-to-chat-a-pilot-project/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">jandawson</media:title>
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			<media:title type="html">oncallpic</media:title>
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		<item>
		<title>fixing virtual reference</title>
		<link>http://jandawson.net/2009/03/05/fixing-virtual-reference/</link>
		<comments>http://jandawson.net/2009/03/05/fixing-virtual-reference/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 21:49:46 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[digital reference]]></category>
		<category><![CDATA[virtual reference]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=202</guid>
		<description><![CDATA[If you follow virtual reference blogs or sit on any library info-related listservs, you may have encountered discussion on the article entitled “Let’s Fix Virtual Reference” By Eric Zino in Library Journal. Here is a summary of Zino’s key points: *Zino frequents virtual reference services of all sorts and relays that he often doesn’t get [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=202&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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			<media:title type="html">jandawson</media:title>
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		<item>
		<title>Knowledge Ontario at the OLA Super Conference 2009</title>
		<link>http://jandawson.net/2009/02/12/knowledge-ontario-at-the-ola-super-conference-2009/</link>
		<comments>http://jandawson.net/2009/02/12/knowledge-ontario-at-the-ola-super-conference-2009/#comments</comments>
		<pubDate>Thu, 12 Feb 2009 19:13:40 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[children's library]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[libraries and education]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[library 2.0]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[virtual environments]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://jandawson.wordpress.com/?p=193</guid>
		<description><![CDATA[The OLA Super Conference 2009 took place from January 28 to January 31. Knowledge Ontario presented the following sessions: • Thurs Jan 29, 12:15-1pm askON Poster Session, “Virtually Yours, Virtually Ours” • Thurs Jan 29, 3:45-5pm #603: “The Chat Continues: The Changing Face of Ontario’s Virtual Reference Service” • Fri Jan 30, 9:05-10:20am #1004: “Taking [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=193&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<item>
		<title>Operation Nuna Nishi: Free Reference Service via Facebook</title>
		<link>http://jandawson.net/2008/08/03/operation-nuna-nishi-free-reference-service-via-facebook/</link>
		<comments>http://jandawson.net/2008/08/03/operation-nuna-nishi-free-reference-service-via-facebook/#comments</comments>
		<pubDate>Sun, 03 Aug 2008 00:31:46 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[librarianing]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[librarian]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[library 2.0]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[reference service]]></category>
		<category><![CDATA[social software]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://jandawson.wordpress.com/?p=130</guid>
		<description><![CDATA[The Free Reference Service A soft launch has been performed of an idea that I&#8217;ve been cultivating for several months now: to provide free reference service via Facebook. If people use this service, I would hope to collaborate with other information professionals to create an application which serves the same purpose. My second motivation was [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&#038;blog=2531340&#038;post=130&#038;subd=jandawson&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2008/08/03/operation-nuna-nishi-free-reference-service-via-facebook/feed/</wfw:commentRss>
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