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	<title>jandawson.net   *   librarianing &#187; virtual reference</title>
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		<title>jandawson.net   *   librarianing &#187; virtual reference</title>
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		<title>askON CALL pilot video for Internet Librarian</title>
		<link>http://jandawson.net/2010/10/28/askon-call-pilot-video-for-internet-librarian/</link>
		<comments>http://jandawson.net/2010/10/28/askon-call-pilot-video-for-internet-librarian/#comments</comments>
		<pubDate>Thu, 28 Oct 2010 20:11:16 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
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		<category><![CDATA[internet librarian 2010]]></category>
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		<category><![CDATA[virtual reference]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=712</guid>
		<description><![CDATA[I wasn&#8217;t able to attend Internet Librarian 2010, but was asked to make a video for Tuesday&#8217;s Failcamp session. Wish I could have been there! Tweets indicated it was amazing, as usual! A heartfelt thanks to Jane Dysart, Amy Buckland, and Sarah Houghton-Jan for allowing me to participate remotely. Also, thank you to my co-presenters [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=712&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>Knowledge Ontario releases the eResources Portal</title>
		<link>http://jandawson.net/2010/09/08/knowledge-ontario-releases-the-eresources-portal/</link>
		<comments>http://jandawson.net/2010/09/08/knowledge-ontario-releases-the-eresources-portal/#comments</comments>
		<pubDate>Wed, 08 Sep 2010 15:05:09 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[cool]]></category>
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		<category><![CDATA[research]]></category>
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		<category><![CDATA[virtual reference]]></category>
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		<category><![CDATA[resource ontario]]></category>
		<category><![CDATA[web2.you]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=701</guid>
		<description><![CDATA[Knowledge Ontario is thrilled to introduce the eResources Portal! The eResource Portal takes advantage of new technology to provide direct access to the suite of digital services provided by Knowledge Ontario. The portal complements the access to these eResources already available through Ontario&#8217;s 6500 publicly funded libraries &#8212; public, school, college, university and government &#8212; [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=701&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<title>askON CALL CiL presentation</title>
		<link>http://jandawson.net/2010/04/18/askon-call-cil-presentation/</link>
		<comments>http://jandawson.net/2010/04/18/askon-call-cil-presentation/#comments</comments>
		<pubDate>Sun, 18 Apr 2010 16:26:21 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[conference]]></category>
		<category><![CDATA[emerging technology]]></category>
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		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[library]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[library technology]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voip]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[cil2010]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[voice]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=664</guid>
		<description><![CDATA[askON CALL CiL prez Filed under: conference, emerging technology, information, information professionals, librarians, libraries, library, Library and information studies, library technology, virtual reference, voip Tagged: chat, cil2010, information professionals, internet, librarians, libraries, Library and information studies, reference, technology, virtual reference, voice, voip<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=664&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">askON CALL prez</media:title>
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		<item>
		<title>CiL Session Summary &#8212; Trends in Search and Search Engines</title>
		<link>http://jandawson.net/2010/04/14/cil-session-summary-trends-in-search-and-search-engines/</link>
		<comments>http://jandawson.net/2010/04/14/cil-session-summary-trends-in-search-and-search-engines/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 17:49:06 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[conference]]></category>
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		<category><![CDATA[information retrieval]]></category>
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		<category><![CDATA[library]]></category>
		<category><![CDATA[library 2.0]]></category>
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		<category><![CDATA[reference]]></category>
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		<category><![CDATA[Science information]]></category>
		<category><![CDATA[semantic web]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[virtual reference]]></category>
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		<category><![CDATA[cil2010]]></category>
		<category><![CDATA[computers in libraries conference]]></category>
		<category><![CDATA[reference resources]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[search engine]]></category>
		<category><![CDATA[searching]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=637</guid>
		<description><![CDATA[Presented By Joan Goodbody and Laura Hjerpe 1. Human Powered Search Using human intervention. OAIster citeulike Onlinebooks LibraryThing Human Powered + Social Web = Real Time Search yauba 2. Semantic Search works best with deep web to get best results. sensebot wolfram&#124;alpha bing cognition 3. Federated Search Scirus DeepWeb Science Research.com Mednar Biznar WorldWideScience Science [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=637&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/04/14/cil-session-summary-trends-in-search-and-search-engines/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">title slide</media:title>
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		<title>CiL session summary &#8212; Super Searcher Shares: Search Tips Spectacular</title>
		<link>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/</link>
		<comments>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 15:50:27 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[conference]]></category>
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		<category><![CDATA[libraries and education]]></category>
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		<category><![CDATA[library 2.0]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[reference]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>
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		<category><![CDATA[cil2010]]></category>
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		<guid isPermaLink="false">http://jandawson.net/?p=630</guid>
		<description><![CDATA[Presented by Mary Ellen Bates of Bates Information Services at BatesInfo.com 1. Newsy.com: The Week meets YouTube. Human editors summarize the news. One-sentence summary. 2. Google Buzz: Access via Gmail. Has Google stars. Rudimentary search. No date sort of results. Includes other social media sources. 3. Buzzzy.com: Searches Google Buss plus other social media. Results [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=630&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/04/13/super-searcher-shares-search-tips-spectacular/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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		<media:content url="http://jandawson.files.wordpress.com/2010/04/picture-1.png?w=150" medium="image">
			<media:title type="html">from http://batesinfo.com/extras/</media:title>
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		<media:content url="http://jandawson.files.wordpress.com/2010/04/picture-11.png?w=300" medium="image">
			<media:title type="html">from http://batesinfo.com/extras/</media:title>
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		<item>
		<title>inappropriate behaviour in virtual reference</title>
		<link>http://jandawson.net/2010/03/17/inappropriate-behaviour-in-virtual-reference/</link>
		<comments>http://jandawson.net/2010/03/17/inappropriate-behaviour-in-virtual-reference/#comments</comments>
		<pubDate>Wed, 17 Mar 2010 15:56:14 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[information]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[inappropriate behaviour]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=572</guid>
		<description><![CDATA[﻿Not a lot has been written about inappropriate behaviour in virtual reference. The askON service only receives about 6% inappropriate behaviour in the public sector. There is only 1% in the academic sector. askON has visitor and staff policies and protocol for inappropriate behaviour, but we are interested in developing further training for best practices [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=572&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">when the tires kick back</media:title>
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		<item>
		<title>Presenting at OLA’s Super Conference 2010 was a blast!</title>
		<link>http://jandawson.net/2010/03/11/presenting-at-ola%e2%80%99s-super-conference-2010-was-a-blast/</link>
		<comments>http://jandawson.net/2010/03/11/presenting-at-ola%e2%80%99s-super-conference-2010-was-a-blast/#comments</comments>
		<pubDate>Thu, 11 Mar 2010 15:57:59 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[conference]]></category>
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		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[libraries and education]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[library technology]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voip]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[information studies]]></category>
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		<category><![CDATA[pilot project]]></category>
		<category><![CDATA[Super Conference]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=565</guid>
		<description><![CDATA[﻿It was also my first official time presenting at a major conference, which was very exciting! On Wednesday, Kathryn Klages, Klara Maidenberg, and I presented a half-day preconference on “The 23 Skills and Habits of Great Virtual Reference Staff”. Sections consisted of: VR History Overview; askON Operations Overview; askON CALL Pilot Project Overview; RUSA; Inappropriate [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=565&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2010/03/11/presenting-at-ola%e2%80%99s-super-conference-2010-was-a-blast/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">jandawson</media:title>
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		<media:content url="http://jandawson.files.wordpress.com/2010/03/kick.png?w=200" medium="image">
			<media:title type="html">kick</media:title>
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		<item>
		<title>askON CALL: adding voice to chat, a pilot project</title>
		<link>http://jandawson.net/2009/11/29/adding-voice-to-chat-a-pilot-project/</link>
		<comments>http://jandawson.net/2009/11/29/adding-voice-to-chat-a-pilot-project/#comments</comments>
		<pubDate>Sun, 29 Nov 2009 16:02:05 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[emerging technology]]></category>
		<category><![CDATA[information]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
		<category><![CDATA[libraries and education]]></category>
		<category><![CDATA[library technology]]></category>
		<category><![CDATA[voip]]></category>
		<category><![CDATA[2.0]]></category>
		<category><![CDATA[chat]]></category>
		<category><![CDATA[chat reference]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[skype]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[voice]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=534</guid>
		<description><![CDATA[Been busy at MPOW preparing to add voice to our chat reference service as a pilot. We want to see if this will enhance the reference experience within the chat interaction. It’s also another method of access for those with limited typing ability or text-based learning challenges such as dyslexia or illiteracy. The chat client [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=534&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>fixing virtual reference</title>
		<link>http://jandawson.net/2009/03/05/fixing-virtual-reference/</link>
		<comments>http://jandawson.net/2009/03/05/fixing-virtual-reference/#comments</comments>
		<pubDate>Thu, 05 Mar 2009 21:49:46 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[information]]></category>
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		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[digital reference]]></category>

		<guid isPermaLink="false">http://jandawson.net/?p=202</guid>
		<description><![CDATA[If you follow virtual reference blogs or sit on any library info-related listservs, you may have encountered discussion on the article entitled “Let’s Fix Virtual Reference” By Eric Zino in Library Journal. Here is a summary of Zino’s key points: *Zino frequents virtual reference services of all sorts and relays that he often doesn’t get [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=202&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://jandawson.net/2009/03/05/fixing-virtual-reference/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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		<title>Knowledge Ontario at the OLA Super Conference 2009</title>
		<link>http://jandawson.net/2009/02/12/knowledge-ontario-at-the-ola-super-conference-2009/</link>
		<comments>http://jandawson.net/2009/02/12/knowledge-ontario-at-the-ola-super-conference-2009/#comments</comments>
		<pubDate>Thu, 12 Feb 2009 19:13:40 +0000</pubDate>
		<dc:creator>jandawson</dc:creator>
				<category><![CDATA[information]]></category>
		<category><![CDATA[information professionals]]></category>
		<category><![CDATA[librarians]]></category>
		<category><![CDATA[libraries]]></category>
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		<category><![CDATA[library 2.0]]></category>
		<category><![CDATA[Library and information studies]]></category>
		<category><![CDATA[library technology]]></category>
		<category><![CDATA[open access]]></category>
		<category><![CDATA[virtual reference]]></category>
		<category><![CDATA[web 2.0]]></category>
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		<category><![CDATA[children's library]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[virtual environments]]></category>

		<guid isPermaLink="false">http://jandawson.wordpress.com/?p=193</guid>
		<description><![CDATA[The OLA Super Conference 2009 took place from January 28 to January 31. Knowledge Ontario presented the following sessions: • Thurs Jan 29, 12:15-1pm askON Poster Session, “Virtually Yours, Virtually Ours” • Thurs Jan 29, 3:45-5pm #603: “The Chat Continues: The Changing Face of Ontario’s Virtual Reference Service” • Fri Jan 30, 9:05-10:20am #1004: “Taking [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=jandawson.net&amp;blog=2531340&amp;post=193&amp;subd=jandawson&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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